Thanks for reaching out and so sorry to hear the Curly Hair Custard has not been working in your hair. This can happen for a couple of different reasons...
1. If you have product build-up from other products the custard cannot penetrate the hair. Solution: Clarify or detox the hair to remove product build-up.
2. If you have a lower porosity hair or too much product is used it can take much longer to dry and can dry white and flaky.
Solution: Use less product, use a leave-in conditioner, cream or oil (Mongongo oil is great!) along with the custard. We always recommend using less product first, a little goes a long way!
Below is a description of how to use curly hair custard:
Apply a nickel size portion of the Curly Hair Custard evenly to the complete surface of the hair for maximum frizz control. All gel type products create a “cast” around the hair and you should NOT be too heavy handed with the product. Scrunch & release the “cast” after the hair is 70-80% dry.
Please review our Wavy Hair Recipe and our Curly Hair Recipe to further help you in this process.
Hope this has been helpful and let us know if we can help further.