Thanks for reaching out to us with your question about the Curly Hair Custard. It is quite unusual to have this issue with this product. Do you normally have a high level of natural oil in your hair? This could happen if you are using any silicone or wax-based hair products. Some times your hair products may not mix well with the custard and people find if they change to natural products they have the best results. It can also happen if you haven’t clarified your hair in a long time as there could be too much product build up in your hair. We have a detox shampoo aka clarifying rescue treatment that works amazingly for that issue. I hope this helps, but let me know if we can help you further.
Remember, a beautiful hair day can change the world!
The MopTop Gang :)